Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We ship all our products via a reputable courier. A signature will be require upon delivery. Should you require expedited delivery, please call or email us at either our USA or UK offices.
- Privacy & Security
- NOHARM will respect the privacy rights of its online visitors/customers ("you", "your", "yours") and recognise the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
The following information is provided by NOHARM to enable our online visitors/customers to be fully informed and reassured of our company privacy policies in line with all laws governed by and construed in accordance with applicable Laws. By visiting noharm.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
Please note that this policy applies to NOHARM, but not to websites maintained by other companies or organisations to which we link or engage in joint promotions. NOHARM is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details.
All queries relating to any company policies should be sent to: NOHARM, 19 Clinton Avenue, Old Saybrook, CT 06475 USA.
You should receive a confirmation of your order at the email address you provide when ordering within an hour of your order. If you do not receive the confirmation email, please Contact Us.
Please go to the Contact Us section of the web site or send an email to admin@noharm.com. If you wish to talk to a NOHARM customer care representative please call (USA) 860 577 8724 or (UK) 01733 896292
By visiting noharm.com,you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. - Returns & Replacements
- For all returns you will be required to arrange and pay for the return of the products to our handling agent within 14 days of receipt.
To return any products to us, please:
Email admin@NOHARM.com or telephone (USA) 860 577 8724 or (UK) 01733 896292 with details of your return.
Repackage your purchase and return your purchase to our handling agent at:
NOHARM,
19 Clinton Avenue,
Old Saybrook,
CT 06475,
United States
NOHARM,
2 Cumbergate,
Peterborough,
Cambridgeshire,
PE1 1YR,
United Kingdom
When returning your purchase you are strongly advised to obtain proof of posting and insurance. We cannot accept responsibility for parcels lost in transit.
Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict these charges. - Ordering
- You should receive a confirmation of your order at the email address you provide when ordering within an hour of your order. If you do not receive the confirmation email, please Contact Us.
Most products are usually delivered in 3-5 working days within Europe and between 7-10 working days outside Europe. Occasionally due to postal or custom clearance delays they can take longer. We have to allow up to 14 days before we are able to start tracing lost parcels, unfortunately we cannot do anything for you until this time has expired. Please Contact Us if you do not receive your item(s) within this period so we can help to retrieve your goods. We apologise for any delay. - Payment, Pricing & Promotions
- We accept PayPal and Google Checkout.
- Viewing Orders
- You may view your orders within your account
- Who do I contact with Questions?
- Please feel free to contact us anytime.
Email admin@NOHARM.com or telephone (USA) 860 577 8724 or (UK) 01733 896292.
NOHARM,
19 Clinton Avenue,
Old Saybrook,
CT 06475,
United States
NOHARM,
2 Cumbergate,
Peterborough,
Cambridgeshire,
PE1 1YR,
United Kingdom